Everything you need to get started

Link your WhatsApp Business number and finish the guided verification steps.

Invite team members and give each person the right level of access.

Generate, label, and revoke API keys for external integrations.

Filter, open, and reply to customer conversations in the shared inbox.

Route any conversation to the best person to handle it.

Keep the inbox organised with Open, Pending, and Resolved labels.

Leave private notes for your teammates that customers never see.

Save common replies as shortcuts your whole team can insert instantly.

Turn WhatsApp chats into enquiry cards, qualify them to your Sales board, and close deals won or lost.

One ordered list of who is waiting on WhatsApp and which follow-ups are due today.

Use the visual builder to automate bookings, orders, and lead capture.

Automatically reply or take action when a specific word is received.

Configure the AI to answer customer questions using your business knowledge.

Add FAQs, prices, and policies so the AI can answer customer questions accurately.

Automatically reply outside your business hours so no message goes unanswered.

Send a personalised greeting the first time a new customer messages you.

Create approved templates to send proactive messages to customers.

Pick a ready-made template or flow and customize it for your business.

Create reusable messages with placeholders and optional media attachments.

Create, target, and send a bulk WhatsApp message in minutes.

Tag contacts so you can target the right people in each campaign.

Set a future date and time for your campaign to send automatically.

View profiles, edit details, add tags, and manage your full contact list.

Bring your existing customer list into BizBotify from a CSV file.

Understand message volume, agent performance, and campaign results.

Use deeper reports to improve response times, campaigns, and conversion.

Automatically follow up with leads over days or weeks with timed messages.

Track customer updates, ownership, and notes so every agent has context.

Monitor unread alerts, open action items quickly, and manage alert preferences.

Technical guide to submit website form data to the BizBotify Leads API.