Operations
Using Notifications
Stay on top of unread messages, assignments, and important updates with notifications. Set preferences so the right alerts reach the right people.
5 min
Beginner
How to do it
Open notifications
Click the bell icon in the top bar to view your latest notifications.
Filter to focus on unread
Use the filters (like Unread) to focus only on pending alerts that still need action.
Open the related item
Click a notification to jump directly to the related conversation, contact, campaign, or page.
Mark as read
After you take action, mark the notification as Read so your list stays clean.
Set notification preferences
Go to Settings and choose which events should notify you (and which can stay silent).
Tip: Keep notifications enabled for new inbound messages and assignments. Turn off low-priority alerts so your team can focus.